Join Our Team!
Our growing and expanding practice needs another set of hands!
Lead Patient Care Coordinator - Sales Plastic/Cosmetic Surgery
Job Description:
The Patient Care Coordinator is experienced and successful in sales and marketing. She can pivot on a dime and makes multitasking look easy. Her detail and organizational skills are exceptional. The PCC is the connector from the initial contact through the successful completion of procedures. She is responsible for all aspects of patient care including client acquisition, education, supporting brand identity, instilling confidence and offers the utmost in customer service. She can pinch hit for members of the team and no task is too great or too small for her dedicated, warm and humorous personality to tackle.
Responsibilities:
• Convert leads to appointments
• Convert consults to procedures
• Schedule management
• Cross sales
• Creating an unrivaled patient experience by phone and in person
• Create quotes, discuss financing option
• Track and evaluate patient and procedure conversion rates, reviews with management
Benefits:
• Generous salary
• Monthly bonus potential
• Health insurance
• Paid time off
• Employee discount
Qualifications
• Prior experience in plastic surgery or related specialty is preferred
• Passion and aptitude for sales
• Detail oriented, organized and time efficient
• Exceptional written and verbal communication skills
• Experienced with medical sales, software, social media, Microsoft Office
Contact Information:
Executivedirector@drellenmahony.com
c/o Ellen Mahony, MD
131 Kings Highway North
Westport, CT 06880
